Refund, travel credit or rebooking? We explain what your ticket actually allows — before you make a move you can't undo.
Cancelling the wrong way can turn a refundable situation into a lost fare. Our agents review your ticket's fare rules and timing, then walk you through the smartest path — whether that's a full refund, a travel credit, a rebooking, or in some cases simply waiting for a schedule change to work in your favor.
Any airline penalty or agency service fee is itemized and explained before you confirm anything. If you're better off going directly to your airline, we'll say so.
It depends on your fare. Refundable fares return to your original payment method; non-refundable fares typically become a travel credit minus any airline penalty. We check your specific ticket before advising.
When an airline cancels or significantly changes your flight, you are generally entitled to a refund if you choose not to travel — even on a non-refundable ticket. We can help you understand what applies to your situation.
If an agency service fee applies, it's stated as an exact amount before you agree to anything. No hidden charges, ever.