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Cancellation

Know your options before you cancel

Refund, travel credit or rebooking? We explain what your ticket actually allows — before you make a move you can't undo.

Cancellation help, without the guesswork

Cancelling the wrong way can turn a refundable situation into a lost fare. Our agents review your ticket's fare rules and timing, then walk you through the smartest path — whether that's a full refund, a travel credit, a rebooking, or in some cases simply waiting for a schedule change to work in your favor.

Things worth knowing

  • 24-hour rule — for many bookings made in the U.S. directly with airlines, tickets booked at least 7 days before departure can be cancelled free within 24 hours of purchase
  • Refundable vs non-refundable — non-refundable fares usually return a travel credit, not cash
  • Airline-initiated changes — if the airline significantly changes or cancels your flight, you may be entitled to a full refund
  • Credits expire — travel credits typically have validity windows; we help you track them
  • Where you booked matters — direct airline bookings may need to be cancelled with the airline

Transparent, always

Any airline penalty or agency service fee is itemized and explained before you confirm anything. If you're better off going directly to your airline, we'll say so.

FAQ

Cancellation questions

Will I get my money back if I cancel?

It depends on your fare. Refundable fares return to your original payment method; non-refundable fares typically become a travel credit minus any airline penalty. We check your specific ticket before advising.

What if the airline cancelled my flight?

When an airline cancels or significantly changes your flight, you are generally entitled to a refund if you choose not to travel — even on a non-refundable ticket. We can help you understand what applies to your situation.

Do you charge for cancellation help?

If an agency service fee applies, it's stated as an exact amount before you agree to anything. No hidden charges, ever.